Troubleshooting & Support 🛠️

If things aren't working as expected, follow this guide to identify and resolve the issue.

🔍 Common Issues

"No Data" or Unavailable

• Check Logs: Go to Settings > System > Logs. Look for errors related to db_infoscreen.
• API Limit: Are you using more than 30 sensors? You might be rate-limited by the public API.
• Station Name: Ensure the station name is spelled correctly or use the DS100 ID.

Values are not persisting

If you change a setting in the "Options" menu and it doesn't seem to take effect: - Fixed (v2026.1.1+): Ensure you are using commas , to separate multiple stations or platforms. Old versions used pipes |, which are no longer supported in the UI.

Delays are missing

The availability of real-time delay data depends on the Data Source. - IRIS-TTS provides the best live data for Germany. - Regional HAFAS sources might only update delays every few minutes or not at all for certain train types.

📝 Debug Logging

To help developers diagnose complex issues, please provide debug logs.

1. Add the following to your configuration.yaml:

   logger:
     default: info
     logs:
       custom_components.db_infoscreen: debug
   

2. Restart Home Assistant.
3. Observe the issues and copy the relevant logs from the System Logs.

💬 Community & Support

• Issues: Report bugs or request features on GitHub Issues.
• Discussions: Check the GitHub Discussions (if enabled) or community forums for setup help.